Will Cosmendy continue shipping to all countries and territories?
During this difficult period, some couriers and post offices have suspended services to select countries and territories. Due to these circumstances, Cosmendy will only ship to countries or territories that still offer delivery arrangements. Please check our Shipping Rate Table for updated shipping methods and the list of countries that we are still serving.
Will my shipments experience delays?
Shipments to most countries or territories may experience delays averaging 2-4 weeks. We are currently working with couriers to find a way to deliver shipments in a timelier manner. As the situation changes, we will provide updates here.
What does YesStyle do to ensure its operations are safe from COVID-19?
To prevent COVID-19 from affecting our offices and warehouses, we ensure our employees are healthy and practice good hygiene. All employees undergo daily temperature checks, are required to wear surgical masks at all times, and are encouraged to wash their hands frequently. Furthermore, employees who travel internationally, or are exposed to family or friends returning from overseas, are asked to self-quarantine at home for 14 days before returning to work.
Can I catch COVID-19 from a package that is shipped to me?
The World Health Organization (WHO) asserts that the risk of catching COVID-19 from a shipped package is low. Coronaviruses primarily spread through close person-to-person contact, and should not survive in external environments for very long. Furthermore, there are no recorded cases thus far of COVID-19 being spread through mail or courier services. Further information can be found on the official WHO website.
What other measures will Cosmendy take to address COVID-19?
As the COVID-19 situation evolves, Cosmendy will continue to adjust its practices. When new information comes to light, we will prioritize quick and appropriate measures to ensure the safety of our employees and customers, as well as the timely delivery of customer orders.