If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the “last updated” date that appears above. If you do not agree to the new terms, you should stop using our websites/mobile apps or otherwise providing information to us.
What information do we gather about you?
We collect personal information directly from you. The types of information we may collect include your name, email address, postal address, phone number, credit card or other payment information, age, location, and any other information you choose to provide. We also collect information from you automatically, including:
How do we gather information?
We collect personal information directly from you in the below contexts. We also collect personal information from you using sources like advertising networks, data analytics providers, social networks, data brokers, and other service providers.
How do we use your information?
We may use your personal information in the following ways:
Do we disclose your information?
All personal information we collect about you may be shared with our subsidiary companies. Additionally, we may share personal information with our business partners in certain cases, such as if we sponsor a promotion.
We may also share personal information about you with unaffiliated service providers for purposes of helping us maintain and operate our services. These may include providers of services such as website hosting, data analytics, advertising, and marketing, including advertising networks and/or social media networks, payment processing, order fulfillment, information technology and related infrastructure provisions, customer service, auditing, and other services.
When you complete a purchase, we share personal information about you and your purchase with our third-party payment providers for the purpose of processing your transaction, including credit card authorization (or other payment information), and order processing and fulfillment.
We may share personal information about you to comply with applicable laws and regulations (including laws outside of your country of residence) including law enforcement. We may also share personal information to evaluate, assert, or protect our legal or financial interests and/or to protect the health, safety, or property of ourselves or others.
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of third-party websites or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
How do you protect my personal information?
We take reasonable precautions, including working with reputable third-party payment processors and implementing physical and electronic safeguards, to help protect the security and privacy of your personal information. However, please be aware that no means of transmitting data over the internet is 100% secure. Please take steps to protect your own personal information, such as by selecting a unique and complex password for your account.
How do I access or change my information?
You can review and change certain personal information related to your use of the website and the Services (such as your name and contact information) by signing in to your account or by contacting us as described in the section entitled, “How do I contact you?” below.
How do I make choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers, from us or our subsidiary companies, you can let us know by contacting our customer service as described in the section entitled, “How do I contact you?” below. You may also follow the instructions included with the promotional communication, such as by following unsubscribe or opt-out links.
Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email, or postal mail with questions or information regarding your order or other non-promotional matters.
SMS Marketing Services
We may collect your phone number if you sign up to receive our specific SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. We will not share your consent with any other third parties, except for messaging partners, for the purpose of enabling and operating our text messaging program.
Do we collect children’s information?
We will never knowingly request personal information from anyone under the age of 13. Our website is not targeted to or intended for use by children. However, if we learn that we have received personal information from a child under the age of 13 without appropriate parental consent, we will delete that information from our database.
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
The criteria used to determine our retention periods include:
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you may not be able to access your account information or make purchases on our websites. Please note that our website does not currently recognize “Do Not Track” signals.
Do I have any rights to my personal information?
You may have the below rights (“Data Subject Rights”) with respect to the personal information that we collect or process about you. These rights differ depending on your state of residency, including California, Virginia, Colorado, Connecticut, Utah, and Nevada. Please note that we reserve the right to honor your Data Subject Rights as required by applicable law.
If you or your authorized agents would like to exercise a Data Subject Right, you may do so by following the instructions in “How do I contact you?” below. Please note that you may also log in to your account to access and correct your account information at any time.
In order to process your request to exercise a Data Subject Right, we will ask you to verify your identify by confirming your name, e-mail address, phone number, or other identifiable information that we have in our records, such as your most recent purchase, if applicable.
Your California Privacy Rights
If you reside in California, please read this section for additional disclosures about how we collect, use, and disclose information about you and your rights under the California Consumer Privacy Act (or “CCPA”) (California Civil Code Section 1798.100 et seq.).
Additional Disclosures Related to the Collection, Use, Disclosure, and Sale of Personal Information
You may change your mind at any point and request to opt out of the sale or sharing of personal information.
Our website does not recognize “Do Not Track” signals. However, our website may recognize certain opt-out preference signals, such as the Global Privacy Control You may set such a signal through your browser or browser extension.
Notice of Financial Incentive for Cosmendy Rewards
We offer our customers a loyalty program (Cosmendy Rewards) that provides exclusive offerings, free product samples, and additional perks or access to promotions. When you sign up for Cosmendy Rewards, we will ask you to provide your name, contact information, birthday, and other details. Our collection of this information allows us to operate Cosmendy Rewards, including providing you with perks and other offerings. This may be interpreted as a “financial incentive” program under CCPA. The value of your personal information to us is related to the value of the free or discounted products or services or other benefits that you obtain or that are provided as part of Cosmendy Rewards.
You may withdraw from participating in Cosmendy Rewards at any time by contacting us following the instructions included in “How do I contact you?” below. For more information about Cosmendy Rewards, including the terms and conditions, please click https://cosmendy.com/pages/reward-faqs.
Your Nevada Rights
2019 Nev. L. 211 permits customers of Cosmendy who are Nevada residents to request that we not sell their personal information. We do not sell personal information as defined by Nevada law. If you are a resident of Nevada and would like to request that we not sell your information in the future, please write us at Cosmendy, or at email@example.com
How do I contact you?